Sizing

Choosing the right size for your CHINA SHANGHAI Mask is essential for ensuring the mask performs effectively. The CHINA SHANGHAI Mask is available in 15 different designs and 5 different sizes for the whole family. The CHINA SHANGHAI Mask now has adjustable ear loops for a customised fit. We generally recommend using your weight to choose the size as suggested in each size description. Please bear in mind our sizes cover the whole age range, including children.  You can also refer to the graphic above for specific dimensions of the mask.

General

The mask can be hand washed with Soap and hot water, however this will not extend the life of the filters as the pollution will be locked into them. As the whole mask is the filter, when past its useful life a new mask is needed. Please do not machine wash or dry the mask. 

CHINA SHANGHAI Masks™ are non-disposable and can be used up to 340 hours. The length of time they are suitable for depends on how polluted the environment is when you use it. A table is provided below.

The mask can be hand washed with Soap and hot water, however this will not extend the life of the filters as the pollution will be locked into them. The mask will need replacing after extended use to ensure proper filtration.

Good news! You don’t need to change the filter because the whole mask is the filter. To provide the best seal possible we have sewn the filter directly into the mask. This does not mean the mask will expire faster either, as they are made to last 3-6 months, please check our usage table above to learn about the guidelines.

The classic mask does not contain any latex.

The valve assists in quick exhalation of CO2 from your mask.

Filtration

 Almost 100% of Particulate Matter (PM) including PM10, PM2.5 and PM0.3. These are the sort of particles you find in coal dust from power stations, diesel exhaust fumes, factory emissions and from construction works. 

 Almost 100% of gas based air pollution, including odours such as Volatile Organic Compounds (VOCs), Ozone, Benzathine, and Formaldehyde. These particulates you can find in petrol fumes, chemical emissions and from many industrial processes.  

 Almost 100% of harmful pathogens such as viruses and bacteria. 

 Other airborne irritants or allergens such as Dust, mould spores, some odours, pet allergens and pollen.

The filters used in the CHINA SHANGHAI Mask meet the N99 standard (higher than N95). This is a US Government specification for pollution masks. CHINA SHANGHAI Masks have been independently tested by Nelson Labs, USA which confirmed almost 100% of particulate pollution, bacteria and viruses were successfully filtered when tested. The masks use a triple-layer filter system which will protect from a range of airborne contaminants.

Test Performance

 99.6% average filtration of viruses

 99.77% average filtration of bacteria

 99.7% average particulate filtration down to 0.3 microns

 Anyone exposed to urban environments with high air pollution levels – any big city often has higher air pollution. You can find a number of apps and websites to tell you the air quality in your area. 

 People in at risk groups for respiratory disease, including children, elderly, pregnant women and those with existing respiratory conditions. 

 Asthmatics and allergy sufferers including Hay Fever. 

 Hobbyists and DIY such as woodworking and sanding. 

 Anyone travelling to regions known for poor air quality such as China and India. 

 Anyone seeking protection for airborne irritants such as Dust and mould

Info

New Distributors 

We love hearing from distributors excited to take our product to new markets. The minimum order quantity is 500. If you are interested in becoming a distributor, please  contact us for wholesale pricing information.

 

Custom Masks 

We are happy to produce custom made masks for you or your company. We have a talented in house design team who will work with you to create a pattern which suits your brand. Please contact us

 

I just want to speak to someone? 

Some questions need a human touch. Contact us on email. 

Please contact nohemifwu@Gmail.Com where we will do our best to resolve your question within 24 hours Mon – Sunday.

How do I place an order? 

After click the item you are looking for,select size and fill in quantity,and then click Add to Cart.Review the items in your shopping cart.Enter coupons or discount codes if you have any.When you are ready,click Proceed to Checkout. Choose your check out method as guest or registered customer(registered customers can log in from the right page).Click Continue and you will be transferred to the payment page.Please indicate the destination for the product,the method of payment and the billing address.Review your order information.You may edit your address and payment information.Select "Process Order" to complete checkout.Do not forget to keep the order information in a secure place in case that you may need to check your order status. 

Is my payment on your site secure? 

Our website has created a secure transaction environment.The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site.The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions. 

What should I do if I am getting an error when I pay with my credit card? 

If you get an error when you are trying to pay by credit card,which you are sure the outstanding of deposits is sufficient, please go back and place an order again,your previous orders placed without payment should be cancelled within 24 hours.If it still do not work,please check with your credit card company to verify that your card is in good standing,and contact us for assistance. 

What can I do,if I cannot place an order successfully online? 

If you encounter this problem,please try the following steps:First, please clear the cookies,restart the browser,turn off Firewall and then try again.Second,if the problem persists,please change another computer or another internet browser,such as Firefox,and then try.Or you can try to login after several hours.Last,if the above steps don’t work,you can contact us. 

What if I can't remember my password? 

If you've forgotten your password,click the'Forgot your password?'on the LOG IN page and follow the instructions on the next page to change your password.. 

Are all your items in stock? 

Generally speaking,all of our items listed on the website are available.But rarely some items that are in great demand may be out of stock.If it happens,we will contact you as quickly as possible.You are given the option of changing to the other item on our website or asking for a prompt refund. 

How long will the delivery take? 

The time for delivering depends on your location.Normally,it will take 5-7 working days to your here. 

How can I track my order? 

You can check the status of your package through the tracking number on the website of the logistics.We will send you an email about the tracking number and the website of logistic after arranging shipment. 

What should I do if my order never arrived? 

If you did not receive the order in 2 weeks after shipped out,please contact customer service for assistance.But it rarely happens.. 

How long does it take for refunds to come through? 

Once your return is received and inspected by the fulfillment centers,your refund will be processed and automatically applied to your credit card or original method of payment within 2 days.Please note that depending on your credit card company,it may take additional 2-10 or more business days after your credit is applied for it to post to your account. 

Sales area? 

Our products are mainly exported to overseas markets in Europe,the USA,South America,and so on,Free Shipping..